Introducing a special COVID process called “Hold my spot” that allows you to sign up for a workshop without paying until September 1.  We also give you valuable bonuses if your hold turns into a purchase.  Find out more when you click on the workshop links below. […]

When it comes to strategic planning, most executives would never think of embarking on a new plan without a framework to follow; yet, when it comes to performance measures (also called KPIs or metrics), most executives take an ad hoc approach, making little time or resources for them. Yet, if those same executives read to [...]

I have never met a leader who doesn’t believe that their teams should be accountable for achieving their goals. Yet, when asked who owns the performance measures associated with the goals, there is often a troubling silence. […]

Many of our colleagues and managers feel cynical about performance measurement because of their past experiences and current struggles. So we often need to reinvigorate their support before we can get the training, the systems and the resources required for developing more meaningful performance measurement. […]

Trying to find the right strategic KPIs can feel like getting lost in a maze. Often it is hard to see what is most important, to understand what the real meaning is, and to know what the organization is trying to achieve. […]