23 06, 2020

Driving Crisis Recovery with Performance Results

By |2020-06-23T22:17:55+00:00June 23rd, 2020|Blog, Featured|0 Comments

Crisis of any kind can put us into a state of paralysis. It can feel like the corporate strategy we spent months on and the meticulous project planning that followed needs to be tossed out – baby and bath water.  And you are likely right.  Why? Because the future is and always has been uncertain, [...]

15 04, 2020

Virtual KPI Feedback during COVID: as case study

By |2020-04-15T19:38:58+00:00April 15th, 2020|Blog, Featured|0 Comments

Managing through COVID means doing things differently, and that is just what my client, a tourism marketing organization (TMO) that has been putting PuMP® into practice since 2015, did when they needed feedback and buy-in on prioritized potential measures. […]

2 04, 2020

Leading With Why: Is Yours Clear Enough?

By |2020-04-02T20:37:42+00:00April 2nd, 2020|Blog, Featured|0 Comments

Being crystal clear on your Why matters more than ever Uncertainty demands that leaders improve how they lead with Why because the How is often not immediately evident.  During periods of rapid change, we need to do things differently, and we know that “different” is a harder, riskier decision than doing the “same” better. [...]

5 12, 2019

5 Steps to Win Executive Support for improving your KPIs

By |2019-12-10T01:41:14+00:00December 5th, 2019|Blog|0 Comments

When it comes to strategic planning, most executives would never think of embarking on a new plan without a framework to follow; yet, when it comes to performance measures (also called KPIs or metrics), most executives take an ad hoc approach, making little time or resources for them. Yet, if those same executives read to [...]

18 08, 2019

How to Start a Conversation about improving Performance Measurement

By |2019-08-18T22:55:07+00:00August 18th, 2019|Blog|0 Comments

Many of our colleagues and managers feel cynical about performance measurement because of their past experiences and current struggles. So we often need to reinvigorate their support before we can get the training, the systems and the resources required for developing more meaningful performance measurement. […]

15 01, 2019

Understanding the difference between strategy and execution, and what you can do in 2019 to improve?

By |2019-11-18T20:11:33+00:00January 15th, 2019|Blog, Featured|0 Comments

Do you struggle to know where strategy ends and execution begins?  Does your strategy get caught up in a whirlwind of activity, without being quite sure what has been achieved?  You are not alone.   If you want to do something differently this year, read on. […]

7 11, 2018

The 5 Qualities of Excellent Corporate KPIs

By |2019-11-18T20:11:34+00:00November 7th, 2018|Blog, Featured|0 Comments

Most organizations have weak corporate Key Performance Indicators (KPIs). They rarely align to strategy, give evidence of impact, or offer actionable feedback. If they can’t do these things, they can’t really be called “corporate” KPIs. […]