If you have attended one of my 2020 PuMP Blueprint Training workshops, you will have heard me mention Nick Desbarats of Practical Reporting. Nick’s name comes up when we discuss performance dashboards, specifically when we [...]
I love techniques like “appreciative inquiry” and other such approaches that help us focus on the positive descriptors of what’s working and when we are at our best. However, for cases when specific skills are [...]
Managing through COVID means doing things differently, and that is just what my client, a tourism marketing organization (TMO) that has been putting PuMP® into practice since 2015, did when they needed feedback and buy-in [...]
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