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“If you lack self-awareness, you can’t change. Why should you? As far you’re concerned you’re doing everything right” Jim Whitt, author and founder, Purpose Unlimited. In today’s article, I share …
Donald Wheeler, author, statistician, and quality control expert (and the inspiration and source of today’s article), tells a story of a president of a shoe company who had a chart …
Most organizations have important things that they want to measure well, but sometimes the goals feel too hard, too intangible or too subjective, such as innovation, reputation, partner relationships, collaboration …
When we are aware of measurement’s immense value proposition, including the insights that great measures bring to strategy execution, we want to create space and time to meaningfully engage those …
Organizations usually have some kind of corporate strategy and individual employees commonly have a list of deliverables but, too often, the connection between them is foggy. This unclear relationship results …
The 10 necessary steps to convert your raw data into KPI wisdom. Famous astronomer Clifford Stoll says “Our networks are awash in data. A little of it is information. A …
The need for measurement in our organizations has never been more important, yet most organizations do not have particularly useful or usable KPIs and reports. It is important to recognize …
Whenever something has power to do tremendous good, there always lurks the ability to use it for significant ill as well. This can be said of performance measurement. But the …
Many people think that if we improve statistics, visualizations, and data then the use of our organization’s measures will improve as well. If only it was that easy. Ramping up …
Are your KPIs and OKRs good, poor or ugly? How would you know? What criteria would you use to make your decision? If you answered, “they would be SMART”, that …
Part 2 of 2 Nothing creates clarity for leaders and teams like agreeing on how to measure something. So why do so many people do everything they can to avoid …
Part 1 of 2 Tell me how you measure me, and I will tell you how I will behave”, said Eliyahu Goldratt, author of The Goal. So, you better make …