Your number one audience for your strategy is those whose responsibility it is to take on the change needed to achieve your organization’s desired future. Buzzwords are their enemy because this fuzzy language leaves employees guessing at the real meaning of the words and the leaders’ expectations. Corporate jargon inflicts huge damage on a leader’s ability to communicate, prioritize, and measure the strategy.
Are Positive Measures Better Than Negative Measures?
If developing KPIs was like writing a self-help book, then positive thinking might reign supreme. But, when it comes to performance measurement, is it the same story or a different …