PuMP Performance Measurement

Use our practical approach to design and lead with more meaningful measures

In House PuMP Workshops provided by Adura Strategy
Adura Performance Measurement

With great measures, people focus on the results that matter most. Unfortunately, most organizations don’t have great measures.

You’ve likely heard the saying “what gets measured gets done.” That’s why best-selling strategy books such as Playing to Win and Balanced Scorecard tell leaders they need performance measures (also called KPIs, OKRs and metrics) in order to prove they are achieving their strategy.

But these strategy books never tell you how to design meaningful KPIs, leaving leaders and teams to struggle.


KPI Struggles commonly sound like this:

  • Our goals are too hard to measure
  • We can’t find measures that tell us what we really need to know
  • Employees don’t use the measures and targets we have
  • We spend more time arguing about the data than using it to make decisions
  • Teams can’t align their work to strategy or see their part in it

Overcome your KPI struggles forever with the PuMP Blueprint

PuMP® is a deliberate and practical step-by-step performance measurement (KPI) approach that your organization can master. We build your people’s KPI capabilities so they can transform how they use measures to continuously improve performance.

Performance Measurement KPI

PuMP’s techniques build your team’s capabilities 

By practicing PuMP®’s techniques, leaders and teams improve how they:

  • Focus on what matters most
  • Design stronger measures for
    their strategic goals
  • Define measures so data is trusted
    and used in decision-making
  • Create performance reports that
    produce better business intelligence
  • Allocate resources to what is
    most important
  • Choose actions that close performance gaps faster and with less effort

Meaningful KPIs

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What is the PuMP Blueprint?

The PuMP® Blueprint is an 8-step framework to help redesign your performance measurement process and make your strategy more measureable. Each of the eight steps in PuMP® deals head-on with the struggles we have in measuring performance. These steps replace the bad habits that cause the struggles with much easier, faster and more engaging new techniques.

The Steps

Step 1

Understanding measurement’s purpose

Fixing the focus on continuous improvement as the purpose for measurement.

Step 2

Mapping the measureable results

Translating our strategy into clear, focused and measurable performance results.

Step 3

Designing meaningful measures

Choosing strong and feasible measures that provide evidence for our performance results.

Step 4

Building buy-in to measures

Getting ownership from our stakeholders quickly, easily and engagingly.

Step 5

Implementing measures

Documenting in detail the data, analysis and reporting requirements for each of our measures.

Step 6

Interpreting signals from measures

Focusing on the gaps between as-is and should-be measures.

Step 7

Reporting performance measures

Creating useful and usable performance reports that inspire us to action.

Step 8

Reaching performance targets

Improving business processes to move as-is performance toward to-be.

Learn and master the 8-Steps of PuMP with our KPI Training program

Stacey Barr founder of PuMP

Meet the founder of PuMP and EBL

Stacey Barr is the founder and creator of the world’s most practical performance measurement approach, PuMP® and Evidence-Based Leadership.

About Pump

Louise Watson

Meet North America’s PuMP Partner

Louise Watson, founder of Adura Strategy Inc. is North America’s Official PuMP Partner and Licensed Consultant.

Some of the industries Adura Strategy has worked in:

  • Private Business: Banking, Insurance, Manufacturing
  • Private Business: Technology, Ecommerce, Digital Marketing
  • Tourism Marketing Organizations
  • Regulators: Health, Medical, Energy
  • Public Safety, Police, National Defense
  • Lottery Corporations
  • Provincial governments: BC, SK, NB
  • Municipal and City Governments
  • US Federal Departments
  • Port of Seattle
  • Government Agencies CMHC, CFIA, PHAC
  • Canadian Federal Government examples:
  • Public Service and Procurement Canada
  • Benefits Delivery Services Branch
  • Natural Resources Canada
  • National Research Council
  • Department of Fisheries and Oceans
  • Health Canada


Ready to measure your strategy more effectively?

Find out about our KPI Training Options