PuMP Performance Measurement

Use our practical approach to design and lead with more meaningful measures

In House PuMP Workshops provided by Adura Strategy

With great measures, people focus on the results that matter most. Unfortunately, most organizations don’t have great measures.

You’ve likely heard the saying “what gets measured gets done.” That’s why best-selling strategy books such as Playing to Win and Balanced Scorecard tell leaders they need performance measures (also called KPIs, OKRs and metrics) in order to prove they are achieving their strategy.

But these strategy books never tell you how to design meaningful KPIs, leaving leaders and teams to struggle.

Introduction

KPI Struggles commonly sound like this:

Our goals are too hard to measure
We can’t find measures that tell us what we really need to know
Employees don’t use the measures and targets we have
We spend more time arguing about the data than using it to make decisions
Teams can’t align their work to strategy or see their part in it

Overcome your KPI struggles forever with the PuMP Blueprint

PuMP® is a deliberate and practical step-by-step performance measurement (KPI) approach that your organization can master. We build your people’s KPI capabilities so they can transform how they use measures to continuously improve performance.

PuMP’s techniques build your team’s capabilities

By practicing PuMP®’s techniques, leaders and teams improve how they:

Focus on what matters most
Design stronger measures for
their strategic goals
Define measures so data is trusted
and used in decision-making
Create performance reports that
produce better business intelligence
Allocate resources to what is
most important
Choose actions that close performance gaps faster and with less effort

Meaningful KPIs

We were having trouble creating team connection between the corporate strategy, the marketing strategy, and the work being done on a day-to-day basis. Louise expertly guided us through the process and now we feel so much more unified.

Maya Lange, VP, Global Marketing | Destination British Columbia

Thank you, Louise, for the excellent PuMP training. It’s the first KPI training that has given me practical ideas and tools that I’ll be able to implement back at the office. It’s refreshing to learn both solid theory and tangible ways to make it real. I left the training with action items that I fully plan to pursue.

Benjamin Roffey, Manager, Corporate Management Branch | Canadian Food Inspection Agency

Louise is methodical, organized and very creative in her delivery of the PuMP KPI approach. Her ability to inspire the group was amazing, and I recommend this workshop to any individual looking to improve how they measure the performance of their organization.

Antoinette Rassi, Corporate Services Branch | Department of Justice Canada

Your KPI training was transformational for me. Thank you for enthusiastically exposing me to the power of effective performance measurement. I have already recommended PuMP to my colleagues, and I encourage anyone that wants to strengthen their leadership capacity to seriously consider this workshop. The post-workshop materials are also amazing!

Shannon Sanford | Government of New Brunswick

What is the PuMP Blueprint?

The PuMP® Blueprint is an 8-step framework to help redesign your performance measurement process and make your strategy more measureable. Each of the eight steps in PuMP® deals head-on with the struggles we have in measuring performance. These steps replace the bad habits that cause the struggles with much easier, faster and more engaging new techniques.

Learn more about the PuMP KPI approach by downloading the following White Papers.

More Meaningful Measures

Measure Government outcomes

The Steps

Step 1