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Have you heard people throw out terms like Key Performance indicators (or KPIs for short), metrics, indicators, and measures? And have you secretly wondered what they really mean? Truthfully, this …
Four simple steps to improve the execution and performance measurement of your strategic goals Want your teams to deliver more impact and do less “busy work” in 2017? Then K.I.S.S. …
Gloria Loree is the Executive Director for Global Marketing at Canada’s tourism national marketing organization. Gloria and nine members of her team and agency attended the Vancouver PuMP® Performance Measurement …
Want your team to remember your Strategic Plan? Have them draw it!
When executing a strategic plan, leaders universally complain of the lack of early adoption. Leaders thought it might be the size of the strategic plan, so the “one page strategic plan” emerged. Leaders summarized that if there is less information to read, employees will be more likely to remember and apply it.
When you look at your organization’s performance report is it bursting at the seams with measures that get responses like “Hmmmm, that’s interesting” or “So What! What does counting that …
When you’re asked to come up with a Key Performance Indicator (KPI) to measure your strategic goals, do you consider the pros and cons of the various ways to quantify …
I regularly hear clients and colleagues talk about the “best practice” of making your strategic goals S.M.A.R.T., meaning specific, measurable, attainable, relevant and time-bound. S.M.A.R.T. is a good framework to …
Admit it – you’ve been there, taking part in a planning conversation about something that really matters, perhaps a goal people think is important, and someone says the infamous phrase …
Let’s face it: the future is uncontrollable. But what if you knew that experts are about as successful at predicting the future as dart-throwing chimpanzees*, would you think differently about …
Challenge: you feel your last approach to strategic planning accomplished some shorter-term goals, but the organization struggled to keep the plan alive. You want to do something differently this time round, but you are not sure what.
John Bailey is the General Manager of Regina’s YMCA, and he attended the Toronto PuMP® Blueprint workshop in March this year. I was so glad when John sent me an …
What would you ask Vancouver’s music, yoga and business guru if you had one hour?
I was lucky enough to have this quandary thanks to a recent fundraiser I attended and a silent auction I won. I parted with a bit of cash for a good cause and received my own coffee meeting with Terry at his favourite coffee shop.