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Strategy

Don’t let buzzwords render your strategy meaningless and sabotage your execution.

Your number one audience for your strategy is those whose responsibility it is to take on the change needed to achieve your organization’s desired future. Buzzwords are their enemy because this fuzzy language leaves employees guessing at the real meaning of the words and the leaders’ expectations. Corporate jargon inflicts huge damage on a leader’s ability to communicate, prioritize, and measure the strategy.

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girl handling crisis with strategy
Strategy

Driving Crisis Recovery with Performance Results

Crisis of any kind can put us into a state of paralysis. It can feel like the corporate strategy we spent months on and the meticulous project planning that followed needs to be tossed out – baby and bath water.  And you are likely right.  Why? Because the future is and always has been uncertain, and no amount of strategic planning will change that.

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Strategy

Virtual KPI Feedback during COVID: as case study

Managing through COVID means doing things differently, and that is just what my client, a tourism marketing organization (TMO) that has been putting PuMP® into practice since 2015, did when they needed feedback and buy-in on prioritized potential measures.

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Start with why
Strategy

Leading With Why: Is Yours Clear Enough?

Being crystal clear on your Why matters more than ever

Uncertainty demands that leaders improve how they lead with Why because the How is often not immediately evident.  During periods of rapid change, we need to do things differently, and we know that “different” is a harder, riskier decision than doing the “same” better.

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Strategy

Who owns your KPI’s?

I have never met a leader who doesn’t believe that their teams should be accountable for achieving their goals. Yet, when asked who owns the performance measures associated with the goals, there is often a troubling silence.

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The 5 Qualities of Excellent Corporate KPIs
Strategy

The 5 Qualities of Excellent Corporate KPIs

Most organizations have weak corporate Key Performance Indicators (KPIs). They rarely align to strategy, give evidence of impact, or offer actionable feedback. If they can’t do these things, they can’t really be called “corporate” KPIs.

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4 Signs you are wasting time and money on your KPIs
Strategy

4 Signs you are wasting time and money on your KPIs

Ask leaders if performance measurement is critical to their organization and most of them will clearly answer “yes”.

But rarely do they question what their organization’s motivation, processes, or ROI were when they started creating the key performance indicators (KPIs).

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Louise Watson at Google Office to learn about team development
Strategy

What Google taught me about developing great teams!

Clients and PuMP® Blueprint workshop participants often ask “who should be on our strategic planning team? Measures team? Objectives team?

We often feel confident that if we find the perfect mix of individual traits and skills necessary, we’ll have a stellar PuMP® Measures team – take a stats whiz, someone who loves data, the manager of the goal, a couple extroverts, someone with an MBA and Dream Team assembled, right?

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