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By job title alone, leaders are inherently accountable to lead their organizations through strategy execution. But the term “accountability” is so overused in business and government it has become just …
Great measures focus people on the results that matter most. But most organizations don’t have great measures… You can change that now.Learn the Global PuMP® KPI approach and build your …
Target setting conversations can create a shocking number of emotional responses, from excitement all the way to anxiety, fear, and anger. With this range of emotion, we often miss the …
It’s easy to focus on all that goes wrong with measurement in our workplaces, on all the negative feelings and experiences people have and, as a result, avoid using them. …
Scorecard, scoreboard, strategy framework, performance management, strategy maps: common terms which can easily be misunderstood, misused, and confused. So, let’s get some clarity when it comes to the Balanced Scorecard; …
The much-respected consultancy, McKinsey, recently published “What matters most? Five Priorities for CEOs in the next normal”. In their fifth priority “Operate with purpose”, the authors drove home the importance …
If developing KPIs was like writing a self-help book, then positive thinking might reign supreme. But, when it comes to performance measurement, is it the same story or a different …
Strategy execution can too often feel like one “knee jerk reaction” after another; an almost involuntary response where we react in a readily predictable way. We believe we are driving …
Strategy execution is about choosing actions that improve performance Strategy execution is not simply about allocating resources to get actions and projects done. Strategy execution is about closing the performance …