Gloria Loree is the Executive Director for Global Marketing at Canada’s tourism national marketing organization.  Gloria and nine members of her team and agency attended the Vancouver PuMP® Performance Measurement Blueprint Workshop earlier this year. After a few months of working with them to de-weasel their strategic plan, build a results map and design more [...]

John Bailey is the General Manager of Regina’s YMCA, and he attended the Toronto PuMP® Blueprint workshop in March this year.  I was so glad when John sent me an email in June and shared how well his measure teams' first four steps of PuMP® had gone. He didn’t wait around to perfect his learning [...]