Terms & Conditions

Cancellation Policy

You may make substitutions at any time up to one business day prior to the workshop. No substitutions can be accepted after the workshop begins. Registered participants who do not attend the workshop or who cancel less than 10 business days prior to the workshop either forfeit the workshop fee or can transfer to a subsequent Canadian Public workshop (One transfer only to a public workshop within 12 months of the original workshop date). Cancellations and transfers to a future Public workshop will incur a transfer service fee of $348 + taxes CAD per registrant.

Program Changes

Louise Watson reserves the right to alter dates and/or times of the workshop if registration criteria are not met or if conditions beyond her control occur. All efforts will be made to contact each registrant if changes occur. If the program is not held for any reason, Louise’s liability is limited to the workshop fee only.

Early Bird Rate

To qualify for the Early Bird rate, your registration and payment must be received on or before the posted early bird deadline. No exceptions.

Group Rate

Once the early bird discount has expired, group pricing will come into effect at $2,760 + tax per person when two (2) or more people from the same organization register for the same workshop on one order. Use coupon code ‘group600’ when registering.


All registrants must pay for the workshop registration prior to attending the workshop. If payment is not received, your place in the workshop may be given to someone on the waitlist.

Intellectual Property

Certification and training in PuMP® is for internal facilitation within your organization and personal use only. Any other use of PuMP® requires permission from Stacey Barr. Consulting with PuMP® requires a license from Stacey Barr Pty.

Privacy Policy

We will not sell, rent or share your details with any other organization. Read our full Privacy Policy


If during the workshop you decide to withdraw from it and wish to obtain your money-back guarantee, you must do so in writing within 1 month of your attendance at the workshop.