Determine your Current Position
Where are we now? is an important question to answer before you decide your future because the information will help you make better decisions as you build your strategic plan. Invest in gathering industry and market data, customer insights, as well as stakeholder and employee input that identify strategic issues. There is no “fixed” amount of information you need, but some is much better than none. We can assist in synthesizing the information into summary strengths, weaknesses, opportunities and threats that we will use in our next phases.
Develop your Strategy
Just like building a house, your business needs a foundation from which all else stands on. Take the time to build consensus on Where you’re going (Vision), Why you’re going there (Mission), What sets you apart (customer focus) and the values or principles that guide your behavior and work. Some of your team will want to rush to How; but it is important to ensure your organization builds lasting work at this stage. We will help you not get caught up in wordsmithing, but focus on the true intent of your company.
Establish and Map your Plan
How will we get to where we want to be? This question drives how we build our plan’s roadmap and where we need to focus our efforts. Now we set an organizational-wide approach by developing (1) strategic themes and (2) objectives that focus on the key work processes and capabilities that are most likely to move us towards our desired future and deliver value to our customers. We can assist in helping you choose a plan framework to follow and a visual tool to graphically map your strategy.
Design your KPIs
What feedback loops do we need most to help us achieve our strategy? Organizations typically struggle to find meaningful measures that link to their strategy and provide the business intelligence they really need to adapt and change over the lifetime of their plan. We introduce you to an 8-step performance measurement process called PuMP® that will revolutionize how your organization designs, implements and uses performance measurement to achieve what is most important.
Align your Organization
How do we get everyone focused on the main priorities? Strategic plans are only as good as they are owned and used. At this stage the rubber hits the road and strategy syncs with operational plans and timelines. Executives and senior managers now engage their teams in the plan and align their work and resources to drive the vision. Take this opportunity to listen to your teams’ input on where barriers might exist and opportunities may have been overlooked. We can assist you in developing consistent approaches that support your leaders in helping teams buy-in and become empowered problem solvers.
Keep your strategy Dust-Free
How do we keep the plan alive and adapt to the changing landscape? Research shows that many plans begin to collect dust on the boardroom shelf after the first year. To not fall into this trap you need to have an agile way to manage and accelerate performance. Now we establish your approach and timeline for: regular strategy reviews where modifications can take place; inspiring internal communications about strategy and progress, and consistent use of KPIs to help teams focus on what needs the most attention. Using PuMP®’s 8-step process will help you achieve our strategy more quickly.