Terms and Conditions

Terms and Conditions of Registering for the PuMP® Performance Measure Blueprint Workshop

Cancellation Policy
You may make substitutions at any time up to one day prior to the workshop. No substitutions can be accepted after the workshop start. Registered participants who do not attend the workshop or who cancel less than 2 weeks prior to the workshop either forfeit the workshop fee or can transfer to a subsequent workshop (one transfer only). Cancellations and transfers to a future course will incur a $198 CAD service fee per registrant.

Program Changes
Louise Watson reserves the right to alter dates and/or times of the workshop if registration criteria are not met or if conditions beyond her control occur. All efforts will be made to contact each registrant if changes occur. If the program is not held for any reason, Louise’s liability is limited to the workshop fee only.

Early Bird Rate
To qualify for the Early Bird rate, your registration and payment must be received on or before the posted Early Bird date. No exceptions.

Group Bookings
The group discount is for 2 or more people from the same organization in the same workshop.

Intellectual Property
Certification and training in PuMP® is for internal facilitation within your organization and personal use only. Any other use of PuMP® requires permission from Stacey Barr.

Guarantee
If during the workshop you decide to withdraw from it, and wish to obtain your money-back guarantee, you must do so either at the workshop, or in writing within 3 months of your attendance at the workshop.

Privacy Policy
We will not sell, rent or share your details with any other organization.