Measurement Bliss
It’s easy to focus on all that goes wrong with measurement in our workplaces, on all the negative feelings and experiences people have and, as a result, avoid using them. …
General
Balanced Scorecard: What is it? What it is not
Scorecard, scoreboard, strategy framework, performance management, strategy maps: common terms which can easily be misunderstood, misused, and confused. So, let’s get some clarity when it comes to the Balanced Scorecard; …
Better Measures: If not now, then when?
The much-respected consultancy, McKinsey, recently published “What matters most? Five Priorities for CEOs in the next normal”. In their fifth priority “Operate with purpose”, the authors drove home the importance …
Are Positive Measures Better Than Negative Measures?
If developing KPIs was like writing a self-help book, then positive thinking might reign supreme. But, when it comes to performance measurement, is it the same story or a different …
Why most measures don’t improve performance during strategy execution
Strategy execution can too often feel like one “knee jerk reaction” after another; an almost involuntary response where we react in a readily predictable way. We believe we are driving …
Filter out the Noise to Improve Decisions during Strategy Execution
Strategy execution is about choosing actions that improve performance Strategy execution is not simply about allocating resources to get actions and projects done. Strategy execution is about closing the performance …