Double-Loop Learning: When We Know Better, We Do Better
A client observed that his team members, when working on designing better performance measures, didn’t like to go back and alter their decisions once they had been made. He reflected …
General
Announcement: Louise Watson’s Retirement from PuMP
As life teaches us, nothing is permanent except change, and, with this message I am letting my wonderful friends, colleagues, and clients, know that I am winding down Adura Strategy’s …
Are You Prepared to Facilitate Measurement Conversations?
Reflect on these 5 questions to help assess your readiness for leading measurement conversations. Facilitating strategic conversations is a skill like any other. Meaning, it takes know-how, experience, patience and …
Performance Perfection Targets (such as 0 or 100%): Are they ever Acceptable?
Inspired by Stacey Barr’s 2016 Article of a similar Name. Louise Watson is the PuMP Partner for Canada, licensed by Stacey Barr. There are certain goals that makes it seem almost …
Can you Measure your Organization’s Culture?
Most organizations have important things that they want to measure well, but sometimes the goals feel too hard, too intangible or too subjective, such as innovation, reputation, partner relationships, collaboration …
Create More Enthusiasm for Measurement Conversations
When we are aware of measurement’s immense value proposition, including the insights that great measures bring to strategy execution, we want to create space and time to meaningfully engage those …
5 Golden Rules for Aligning your Teams to Strategy
Organizations usually have some kind of corporate strategy and individual employees commonly have a list of deliverables but, too often, the connection between them is foggy. This unclear relationship results …
Data: Only Fools Rush In
The 10 necessary steps to convert your raw data into KPI wisdom. Famous astronomer Clifford Stoll says “Our networks are awash in data. A little of it is information. A …
6 Questions to Help You Measure Anything
The need for measurement in our organizations has never been more important, yet most organizations do not have particularly useful or usable KPIs and reports. It is important to recognize …
Avoid the Dark Side of Measurement
Whenever something has power to do tremendous good, there always lurks the ability to use it for significant ill as well. This can be said of performance measurement. But the …
Measurement: what’s love got to do with it?
Many people think that if we improve statistics, visualizations, and data then the use of our organization’s measures will improve as well. If only it was that easy. Ramping up …
Are Your KPIs and OKRs Good, Poor or Ugly?
Are your KPIs and OKRs good, poor or ugly? How would you know? What criteria would you use to make your decision? If you answered, “they would be SMART”, that …