3 Steps to a better KPI dashboard
Do you struggle to get the right measures on your KPI dashboard? Well, you are not alone. One of the most frequent questions I hear is “How do I build a KPI dashboard that people will use?” […]
21
01, 2017
Free Webinar: Bad KPI Habits
You know what they say, don’t you? If you want a different result you have to change your approach. If you want performance measurement to be easier, faster, more engaging, more meaningful AND to hit more targets, you have to change your approach. […]
20
01, 2017
Top 3 struggles people have with performance measurement and KPIs
Are you struggling to find the right KPIs to measure your strategy? Do you want to have more people buy-in and take ownership of improving performance? Great measures focus people on the results that matter most, but most organizations don’t have them because people struggle to develop and use performance measurement well. […]
17
01, 2017
What is a Performance Measure, Really?
Have you heard people throw out terms like Key Performance indicators (or KPIs for short), metrics, indicators, and measures? And have you secretly wondered what they really mean? Truthfully, this performance measurement business can seem like a complicated world but, it doesn’t have to be. So, let’s start by simplifying a couple things: First, all [...]
14
12, 2016
K.I.S.S. Your Goals!
Four simple steps to improve the execution and performance measurement of your strategic goals Want your teams to deliver more impact and do less “busy work” in 2017? Then K.I.S.S. (keep it simple and specific) your goals! Why is it important to keep your goals simple? Easier for teams to connect to emotionally (and care [...]
21
09, 2016
Destination Canada puts PuMP® into Practice
Gloria Loree is the Executive Director for Global Marketing at Canada’s tourism national marketing organization. Gloria and nine members of her team and agency attended the Vancouver PuMP® Performance Measurement Blueprint Workshop earlier this year. After a few months of working with them to de-weasel their strategic plan, build a results map and design more [...]
20
09, 2016
How to Remember Your Strategic Plan
Want your team to remember your Strategic Plan? Have them draw it! When executing a strategic plan, leaders universally complain of the lack of early adoption. Leaders thought it might be the size of the strategic plan, so the “one page strategic plan” emerged. Leaders summarized that if there is less information to read, employees will be more likely to remember and apply it. […]
16
08, 2016
4 Tips to Move from Measuring What You “Can” to What You “Need”
When you look at your organization’s performance report is it bursting at the seams with measures that get responses like “Hmmmm, that’s interesting” or “So What! What does counting that tell me?” Perhaps the report is more likely to be ignored than read at all. Why does this happen? Often it’s because the report has [...]
13
05, 2016
When to Use a Count, a Percentage, or an Average to Measure your Strategic Goals
When you’re asked to come up with a Key Performance Indicator (KPI) to measure your strategic goals, do you consider the pros and cons of the various ways to quantify your measure? It’s easy to default to the first quantification method that comes to mind when we’re designing a measure. But the default isn’t always [...]
21
04, 2016
Could your S.M.A.R.T. Goals be D.U.M.B.?
I regularly hear clients and colleagues talk about the “best practice” of making your strategic goals S.M.A.R.T., meaning specific, measurable, attainable, relevant and time-bound. S.M.A.R.T. is a good framework to test that our goals are well formulated. However, I observe many organizations struggling with HOW to make them S.M.A.R.T. In their attempt to do the [...]